The Green Mop FAQs
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The Green Mop FAQs
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Eco-Friendly Products
Free Estimates
Satisfaction Guaranteed
Hours:
The Green Mop FAQs
- What is your green cleaning like?
Years of experience have taught us how to clean without chemicals and smells that harm you, your family, or your pets.
- How is The Green Mop different?
Because we're a large company, we can handle any size of home or business. We also can offer same-day or next-day services, as well as immediate jobs.
- How quickly do you respond to inquiries?
We monitor our emails 24/7 and staff our phones in the office six days a week.
- What are your office hours?
8:00 am to 5:00 pm Monday - Friday
8:00 am to 3:00 pm Saturday
- How can I get a free estimate?
We offer our free estimates through our online form and by phone. We do not need to visit your site to provide an estimate.
- Do you clean commercial spaces?
We take care of gyms, offices, spas, commercial kitchens, home businesses, and more.
- What if I have an issue with your services?
Please contact our office managers, who will intervene on your behalf. We follow a code of conduct that emphasizes fair services to everyone.
- What is your payment process?
Payment is due immediately. If you have proven credit with The Green Mop, payment is accepted within five business days.
- When do your cleaners work?
Usually between 8:00 am and 4:30 pm Monday through Friday, with the earliest shift starting between 8:00 - 8:30 am due to traffic issues and the latest shift starting no later than 3:30 pm.
On Saturday, we work between 8:30 am and 3:00 pm, with our first teams showing up between 8:30 - 9:00 am and the last teams arriving around 1:00 - 3:00 pm if there are enough houses on their route.
- When can you not clean?
We observe four holidays a year: New Year's Day, Independence Day, Thanksgiving, and Christmas. Weather may prevent work.
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